Privacy Policy
Last Updated: July 2026
At Poopbusters, LLC, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our pet waste removal services.
1. Information We Collect
We collect personal information that you voluntarily provide to us when requesting a quote, signing up for service, or contacting us. This may include:
• Contact Data: Name, physical service address, billing address, phone number, and email address.
• Service Details: Number of pets, yard access details, gate codes, and service preferences.
• Payment Information: Payment card details (processed securely through our third-party PCI-compliant payment gateways; we do not store full credit card numbers on our servers).
• Automatically Collected Data: Standard web usage data, such as IP addresses, browser type, and page interaction data collected via cookies and site analytics.
2. How We Use Your Information
We use the information we collect strictly to operate our business and serve you, including to:
• Schedule, route, and perform weekly or scheduled pet waste cleanup services.
• Send service updates, route notifications, and billing invoices via email or SMS text message.
• Respond to inquiries, custom quote requests, and customer support questions.
• Maintain and improve our website performance and local marketing efforts.
3. Sharing Your Information
We do NOT sell, rent, or trade your personal information to third parties for marketing purposes. We only share information with trusted third-party service providers who assist us in running our business, such as:
• Web hosting and field operations platforms (including Wix.com and routing software).
• Secure payment processors.
• Necessary legal disclosures if required by law or to protect the safety and property of our crew and business.
4. Data Security & Storage
Our website is hosted on the Wix.com platform. Your data is stored behind secure firewalls on PCI-DSS compliant servers. While we take every reasonable precaution to protect your data, no method of transmission over the internet is 100% secure.
5. Your Choices & Opt-Out
• Marketing & Notifications: You can opt out of promotional emails or SMS notifications at any time by replying "STOP" to text messages or clicking "Unsubscribe" in our emails.
• Cookies: You can manage or disable cookies through your web browser settings.
6. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our operational practices or legal requirements. Updates will be posted on this page with a revised "Last Updated" date.
7. Contact Us
If you have any questions or requests regarding this Privacy Policy or your personal data, please contact us at:
Poopbusters, LLC
Email: info@574poopbusters.com
Phone: 574-213-2399
Service Area: South Bend, Granger, and Mishawaka, IN